The most renowned speaker in the Benelux on retail issues is Jorg Snoeck. When we heard that Jorg, founder of RetailDetail, working with Pauline Neerman, editor at RetailDetail, had published a new book, titled The Future of Shopping, we knew that we had to have Jorg at The Amsterdam Produce summit, which this year is headlined, Retail Strategies: Seizing Success in the Omni-Channel Future.